Domestic Abuse – Helplines and Information
With an increase in the levels of Domestic Abuse reported nationally, here you will find information about where and how to report domestic abuse and get help.
Phone the Police
If you are in immediate danger, call 999 and ask for the police.
If you are in danger and unable to talk on the phone, call 999 and listen to the questions from the operator and if possible, respond by coughing or tapping the head set.
If prompted, press 55 to Make Yourself Heard and this will transfer your call to the police. (NB Pressing 55 only works on mobiles and does not allow police to track your location.)
When 999 calls are made from landlines, information about your location should be automatically available to the call handlers to help provide a response.
Freephone National Domestic Abuse Helpline, run by Refuge
0808 200 0247
Live Fear Free helpline (Wales)
0808 80 10 800
Men’s Advice Line
0808 801 0327
Rape Crisis (England and Wales)
0808 802 9999
0808 802 4040
Galop (for lesbian, gay, bisexual and transgender people)
0800 999 5428
Scotland’s Domestic Abuse and Forced Marriage Helpline
0800 027 1234
Scottish Women’s Aid
0131 226 6606
Women’s Aid Federation (Northern Ireland)
0800 917 1414
Hestia provides a free mobile app, Bright Sky, which provides support and information to anyone who may be in an abusive relationship or those concerned about someone they know.
Chayn provides online help and resources in a number of languages about identifying manipulative situations and how friends can support those being abused.
Imkaan are a women’s organisation addressing violence against black and minority women and girls.
Southall Black Sisters
Southall Black Sisters offer advocacy and information to Asian and Afro-Caribbean women suffering abuse.
Stay Safe East
Stay Safe East provides advocacy and support services to disabled victims and survivors of abuse.
Shelter provide free confidential information, support and legal advice on all housing and homelessness issues.
Sexual Assault Referral Centres
Sexual Assault Referral Centres provide advice and support services to victims and survivors of sexual assault or abuse.
Support for children and young people
Telephone: 0808 800 5000
Telephone: 0800 1111
Support if you think you may be an abuser
Respect is an anonymous and confidential helpline for men and women who are harming their partners and families. The helpline also takes calls from (ex)partners, friends and relatives who are concerned about perpetrators.
Telephone: 0808 802 4040
Support for employers
Business in the Community
Business in the Community publish a toolkit with information for employers.
Live Chat Services
The service will now run from 3 pm – 6 pm Monday – Friday. Additionally, the team will run a chat dedicated to answering questions from professionals, agencies and workers from 10 am – 12 noon on weekdays.
This service runs on Monday to Friday from 10am – 2pm